Introducing PNM Power Saver
BRING YOUR OWN DEVICE

As of June 2022

ELIGIBILITY

• Open to all residential customers with a central heat ventilation and refrigerated air conditioning (HVAC) system or a heat pump. Homes with window air conditioning units or multi-zone systems are not eligible. Heat only systems and evaporative cooling units (swamp coolers) are not eligible for this program.
• Participants must have wireless internet connectivity (Wi-Fi), and know their password.
• To participate in the PNM Power Saver Bring Your Own Device (“PSBYOD”) program, you must (1) be named on the PNM account, and (2) have an eligible PSBYOD thermostat, as listed below.
• If you are a tenant, landlord approval (see form below) must be certified. You must have control of the thermostat.
• Customers who currently participate in the PNM Power Saver program—or have participated in the program in the past 12 months—are not eligible for a sign-up incentive. PNM reserves the right to review any exception to this restriction.

INCENTIVES

• You will receive a one-time $100 enrollment bonus check and a $25 annual thank-you check for each year that you participate. The enrollment bonus check will be issued to you within 12 weeks of enrollment confirmation.
• If you opt out of three or fewer demand response events throughout the cooling season, you will be eligible for the annual thank-you check at the end of each calendar year.
• If PNM needs to change the incentives at any future time, you will be informed.

PARTICIPATION

• As a PSBYOD participant, you will allow PNM to adjust the temperature setting on your thermostat during times of high overall electricity demand.
• If you are a new tenant at a premises where a PSBYOD device has already been installed, your landlord will inform you of your participation and of your choice to opt out.
• During a demand response event, you may experience a slight increase in temperature. Variables such as insulation, shaded windows, the use of ceiling fans, and the amount of foot traffic can each affect the overall temperature. Below are the changes a typical home may experience:

TERMINATING PARTICIPATION

• Participation is voluntary and you can terminate it at any time by notifying PNM in writing or by telephone.
• If you terminate participation in the program, PNM will disconnect the device from the program in the operational and billing systems, effective immediately. The device will no longer be cycled during events, and you will be ineligible to receive the thank-you check that year (if disconnected during control season), and each year thereafter.

DEMAND RESPONSE EVENTS

• Potential demand response events are limited to non-holiday weekdays during June through September, from 1 p.m. to 8 p.m., for no more than four hours.
• You can find out if a demand response event is occurring one of three ways: You can go to the PSBYOD web page (https://www.pnmpowersaver.com/byot-program/nest/) to see if there is a banner indicating an event has been scheduled, you can check your thermostat to see if a message has been sent indicating an event is in progress, or you can check the Google Home or Nest app for a notification.
• Because the weather is unpredictable, there is no certainty about the total number of demand response events that could occur during a cooling season. But, based on past seasons, you can expect fewer than ten.
• Nest BYOT customers will be limited to a maximum number of ten events per control season.
• Three times during each year, you have the choice to not participate in a demand response event by simply calling 844-732-2163 and letting us know, or by opting out on the thermostat when a message indicates an event is in progress.
• If you opt out of more than three events per control season, you will not be eligible for your annual incentive in that calendar year. You will continue to be a participant in the program and will qualify for the annual incentive the following year if you choose to opt out of three or fewer events.
• Because PNM is part of a broader regional grid connected with other utilities, there may be a sudden system need for energy conservation. If such an extraordinary situation should arise, a demand response event may be called outside of normal program hours.

ELIGIBLE PSBYOD THERMOSTATS

• All Nest thermostats:
  • Nest Thermostat
  • Nest Thermostat E
  • Nest Learning Thermostat

• All PSBYOD participants must (a) have an active account linked with a Google Home or Nest account; (b) have an installed qualifying Nest smart thermostat controlling an air conditioning unit at participant’s service address; and (c) agree to the terms and conditions set forth.
• For those PNM customers who do not have a qualifying thermostat, you may enroll directly in PNM Power Saver and receive a free Wi-Fi Thermostat. You can receive a $75 sign-up bonus as well as a $25 annual thank-you check for every year you participate. To learn more, visit https://www.pnmpowersaver.com/overview/

Disclaimer – Google, Nest Thermostat, Nest Thermostat E, Nest Learning Thermostat and Google Home are trademarks of Google LLC.